Rigneydolphin not only provides staffing solutions, we also ensure that employees are always fully engaged and motivated. We provide a range of quality, training, and monitoring services to keep employees energised and with the knowledge-base they need to support customers on their journey.
We track, measure, and analyse the performance of our staff on a regular basis. Our online scoring system allows to evaluate performance and also give timely feedback to ensure the highest levels of services are always delivered.
With ever-changing customer needs, it is essential to ensure you have the right staffing levels to meet customer demand. Rigneydolphin’s Workforce Management program helps you devise resource plans to optimise staffing levels and implements recruiting schedules when required.
As the only business solutions provider to roll out an organisation wide Lean Programme, all our staff are trained and motivated to minimise waste, and maximise value.