Established in 1990, rigneydolphin has grown to be one of Ireland’s leading Business Process Outsource Service Providers. From the head office in Waterford City we provide a range of Customer Contact Services to both the SME and Corporate Sectors and can provide tailor made packages to include Near-Shore, Off Shore, On-Shore and Insource Solutions. We provide Inbound, Outbound and Customer Relationship Management as well as a host of other services.

Our service portfolio includes:

 
  • Inbound and Outbound Contact Centre Management
  • Customer Acquisition
  • CRM Solutions
  • Technical Support
  • Credit Control
  • Data input and Data Management
  • Staff Provision and Management
  • Recruitment
  • HR Services
 
Our proposition is to provide value added services, which give our clients a Return on Customer Investment through Customer Acquisition, Retention & Loyalty and reduced operational costs.

Our business model is built on long-term partnerships and relationships with our clients, ensuring we understand their individual business and business needs and offer value added services and seamless back office support.